Wayside Gardens
Reviews and Complaints
My rose plants that were bought in May died.
Dead plants
- High prices for pathetic and mainly dead products
Preferred solution: Full refund
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Verified ReviewerBroken shrubs shipped to me
- High prices for pathetic and mainly dead products
Preferred solution: Full refund
User's recommendation: do not order from wayside gardens ever !!!
Complaint on quality of bloomathon Azealeas
I purchased w-sonic bloom back in March
Preferred solution: Let the company propose a solution
Great stuff...watch the shipments, especially bulbs from oversees
- What i described in my comments
- Shipping
Preferred solution: Full refund
Internet ROBERY
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Verified ReviewerNO WAYSIDE FOR ME
Terrible customer service
- Refused to honor gift card
Horrendous
Worst shopping expierience ever.
Ordered several peonies and forgot to include one small plant, that would qualify my order for free shipping. Immediately called and emailed but got no response till following day and Wayside replied order was already processed but I didn't receive plants till weeks later.
When arrived, the $40.00 peony was a dead stick. When I called Wayside, they sent another sickly plant. I noticed the price had dropped dramatically by then and asked for an adjustment. Wayside replied they did not "price match." I will never order from them again.
They are not interested in helping their customers, just ripping them off, and sending dead plants. I will now only order from other venders, NOT Wayside.
Preferred solution: Price reduction
Not too happy customer
I bought a climbing rose Graham Thomas. The rose bush grew to about 7inches tall, and stopped growing.
It was planted in new soil in April or may of 2017. The woman who answered my call, said wayside garden didn’t sell this rose. I looked it up and found I was right, you do carry this rose. She then asked for the order number, which I don’t have.
She could have asked for my customer number, that was probably asking too much. I have owned and cared for many rosebushes. (Tea roses).
Sorry to say, I will not be ordering from you in the future. Susan Moller..suzyq209@***.com
Preferred solution: Deliver product or service ordered
Many plants didn't bloom & they don't stand by their product.
Wayside does not know how to ship
Placed an order early in May. Wayside chose to ship the order the Friday before Memorial Day.
They shipped UPS/US mail. The shipment was scheduled to arrive the following Thursday. I was able to pay UPS additional money to be delivered by UPS on Wednesday. After spending a 3 day weekend in a hot warehouse and a couple of days in a hot truck all 3 plants arrived dead.
I called and was told I would get credit and 2 weeks later I am still waiting. I have ordered many plants on line and never received them just packed in peanut Styrofoam. All good plant suppliers have special boxes to ship plants.
Garden Crossings only ships on Monday, Tuesday or Wednesday.
They are in Michigan and Monday shipments are to the most distant points with Wednesday shipments to the closest cities. I have never had a problem with them.
- Shipping
Preferred solution: Let the company propose a solution
This company does not honor their stated guarantee
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QUOTE : " forgot to include " ... your fault.
Next time entrust your memory to paper. Grandma used to say "the weakest ink trumps the strongest memory" .