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Ordered several peonies and forgot to include one small plant, that would qualify my order for free shipping. Immediately called and emailed but got no response till following day and Wayside replied order was already processed but I didn't receive plants till weeks later.

When arrived, the $40.00 peony was a dead stick. When I called Wayside, they sent another sickly plant. I noticed the price had dropped dramatically by then and asked for an adjustment. Wayside replied they did not "price match." I will never order from them again.

They are not interested in helping their customers, just ripping them off, and sending dead plants. I will now only order from other venders, NOT Wayside.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Price reduction.

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QUOTE : " forgot to include " ... your fault.

Next time entrust your memory to paper. Grandma used to say "the weakest ink trumps the strongest memory" .

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